1. Scope
This policy applies to Meazurable AMC and Meazurable CRM, including Android and iOS applications, related browser-based dashboards, and communications handled by Resonics Technologies in connection with these services.
The apps are designed for business use by organizations that manage sales, service, annual maintenance contracts, field operations, attendance, customer communication, and operational reporting.
2. Information We Collect
Account and identity data
Name, email address, phone number, role, organization details, login credentials, and related account identifiers.
Operational and customer data
Customer records, follow-ups, AMC schedules, service actions, notes, reports, attendance entries, and other data entered by authorized users.
Location and travel data
Precise or approximate location, waypoint check-ins, travel distance, and attendance-related location details when enabled for field activity, attendance, route logging, or reimbursement workflows.
Device and technical data
Device type, operating system, browser or app version, IP address, push token, crash details, usage logs, and diagnostic information.
Depending on feature usage, we may also process communication content, support requests, notification preferences, uploaded files, and metadata necessary to operate the service.
3. How We Use Information
To create and manage accounts, authenticate users, and maintain organizational access controls.
To support sales, service, AMC, attendance, reporting, field operations, and customer-management workflows.
To generate notifications, reminders, dashboards, insights, and performance or compliance reports.
To secure the apps, troubleshoot issues, prevent misuse, comply with legal obligations, and improve reliability.
We do not sell personal information. We use information only for legitimate business, operational, security, and legal purposes connected with the Meazurable services.
5. Data Retention
We retain information for as long as necessary to provide the services, maintain business records, support audits and reporting, resolve disputes, enforce agreements, and meet legal or contractual requirements.
Retention periods may vary based on the type of data, the organization using the app, operational requirements, and applicable law.
6. Security
We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your Rights and Choices
Subject to applicable law and your organization's controls, you may request access to, correction of, update of, or deletion of personal information. You may also be able to control permissions such as location and notifications through your device settings.
If you use the apps through an employer or another organization, that organization may control or administer your account and business data. In those cases, you should first contact your organization administrator.
8. Children's Privacy
Meazurable AMC and Meazurable CRM are business applications and are not directed to children under 13. We do not knowingly collect personal information from children through these apps.
9. Contact Us
For privacy questions, app store compliance requests, or data-related concerns, contact Resonics Technologies at info@meazurable.com.
If we make material changes to this policy, we will update this page and revise the last updated date above.